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Integrative Voice Response Engineer

Company

Zensar Technologies

Location

Tumakuru, India

Type

Full-time

🔹 Hiring: IVR Engineer


📍 Location: India

🏢 Company: Zensar Technologies


✅ Must-Have Skills:

  • 5+ years of experience in IVR development
  • Hands-on experience with IVR platforms like Nuance (NDF/Mix preferred), Genesys, Dialogflow, AWS Lex, Avaya, or Cisco
  • Strong knowledge of VoiceXML (VXML) and IVR frameworks
  • Programming skills in Java / Python / NodeJS / C++
  • Experience in Conversational AI / Voice Bot / IVA projects
  • Good understanding of NLU & NLP concepts
  • Experience in REST API integration
  • Knowledge of telephony protocols (SIP, TDM)
  • Experience with cloud platforms (AWS / Azure / GCP)
  • Basic experience in SQL / NoSQL databases


🎯 Preferred Pro...

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