ibex. Pakistan is seeking a Customer Service Supervisor in Karachi to oversee daily operations of the insurance customer service team. The ideal candidate will supervise a team of up to 20 representatives, ensuring quality standards and compliance with insurance regulations. Applicants should possess a Bachelor's or Master's degree in Business Administration and have 5-7 years of contact center experience, including 2-3 years in a leadership role. Strong knowledge of various insurance products and proficiency in CRM tools is essential.
#J-18808-Ljbffr