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Insurance Follow Up Representative

Company

Community Health Systems

Location

Dothan, United States

Type

Full-time

**Job Summary**

The Insurance Follow-Up Representative supports the revenue cycle by ensuring timely and accurate insurance verification, authorization confirmation, and resolution of outstanding insurance-related issues prior to patient services. This role is responsible for reviewing account information, communicating with insurance carriers and physician offices, and verifying that all insurance follow-up requirements are completed to avoid payment delays or denials. The Insurance Follow-Up Representative ensures that patient accounts are accurate and ready for billing.

**Essential Functions**

+ Reviews patient accounts to verify insurance coverage, confirm authorizations, and ensure all required insurance information is captured and accurate prior to scheduled services.
+ Communicates with insurance carriers, physician offices, and third-party vendors to confirm or obtain prior authorizations, eligibility, and benefit coverage.
+ Updates and maintai...

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