At InterContinental Melbourne The Rialto, we’re not just a hotel, we’re an icon of luxury and a beacon of sophistication in the heart of Melbourne. As part of the world’s largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental® brand, inspired by decades of international know-how and rich local insights. If you’re ready to embrace a wider world of experiences and help create memorable journeys for our guests, we’d love for you to join our team.

**Your day to day**

As part of our Front Office team, you will play an important role in delivering a seamless and personalised guest experience from the very first point of contact. As an Instant Service Agent, you will be responsible for managing guest reservations, room allocations, guest communications, and a range of operational processes that ensure the smooth day-to-day running of the hotel. This is a fast-paced role with a strong focus on attention to detail, problem-solving, ...