Job Description

- Engage with customers via phone, email, and online chat to understand their needs.

- Provide detailed product and service information, promptly addressing customer inquiries.

- Prepare and provide necessary sales documents to facilitate the sales process.

- Collaborate with the sales team to ensure a seamless transition from pre-sales to closing deals.

- Qualify leads and assess their readiness for the sales process.

- Maintain accurate records of customer interactions and sales activities in the CRM system.

- Assist in the development and refinement of pre-sales materials and presentations.

- Conduct follow-ups with prospects to nurture relationships and encourage conversions.

- Organize and track weekly/monthly meetings and sales pipelines, ensuring timely report updates and target monitoring.

- Stay well-informed about the company’s product portfolio and services.

- Build and...