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Inside Sales Supervisor

Company

WM

Location

Kitchener, Canada

Type

Full-time

**Job Summary**

The Inside Sales Supervisor is responsible for supervising the activities of the Area's Inside Sales Team and provides a level of experience/expertise in the sale of WM services to customers resulting in additional revenue.

**Essential Duties and Responsibilities**

+ Maintains and reinforces the corporate sales strategy and design with the Inside Sales Team.
+ Establishes and maintains a high level of customer satisfaction on all sales transactions. Communicates to and work with the Area Sales Manager to help resolve escalated or unique customer issues.
+ Supervises activities of the Inside Sales Department. Ensures team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity.
+ Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions.
+ Executes ongoing training that provides both formal training and informal coaching sessions to Inside S...

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