Act as the primary focal point for customer engagement, tenders, and order‑related matters, ensuring prompt responsiveness and proactive customer communication for Key Responsibilities

Owns and manage end‑to‑end RFQ and tender support, including document review, cross‑functional coordination, CRM administration, timely submissions, and submission tracking

Own the Order‑to‑Cash process end to end, from order validation through fulfillment, invoicing, and collection

Oversee order management and fulfillment by validating orders, coordinating with mills, logistics and inspection teams, and monitoring delivery schedules and OTIF performance

Ensure accurate and timely invoicing in line with contractual terms, support collections and credit control activities, and prepare sales‑related accruals in collabor...