Inside Sales Engineer

Job Summary

The Inside Sales Engineer serves as the primary support resource for the company’s customers, partners and sales team. Responsible for working collaboratively with the sales team as product advocate and technical advisor. Identifies and provides reliable solutions for all commercial and technical issues to ensure complete customer satisfaction.

Key Responsibilities

• Always represent the company in a qualified manner.
• Manage and interpret both new and existing customer requirements to understand, anticipate and practically meet their needs.
• Maintain expert level of product knowledge and applications.
• Provide pre‑sales technical expertise and product education to new and existing customers.
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company databases.
• Offer customers the product or service that best s...