PURPOSE OF THE ROLE

• Managing documentation produced by the Infrastructure Management department


• Assisting with administration, process enhancement and automation to improve the efficiency of the department


• Managing and producing training and e-learning material to support the Infrastructure Management team and assisting with administration, training enhancement and automation to improve the efficiency of the


• Management of the Teraco maintenance platform, reviewing of all processed audits, tasks and actions on the platform


• Maintaining and managing all contractor contractual agreements and arranging bi-annual access to all Teraco sites


• Annual maintenance contract negotiations, pricing agreements and issuing of respective purchase orders


• Monthly infrastructure maintenance reporting power usage, client SLA and maintenance reports.


• Provide systems training and ongoing support on the mai...