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Information Technology Specialist (Customer Support/Network Services)

Company

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location

Montgomery, United States

Type

Full-time

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to All U.S. Citizens and Nationals under 26-ALM-12979871-DE. Responsibilities Perform a variety of tasks associated with the day-to-day operations and administration of IT systems within the Office of the United States Attorney. These duties include a wide range of information technology support to meet the USAO information needs using network hardware and software capabilities. Duties include: Provides IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems. Installs, configures, upgrades and troubleshoots commonly used hardware and software systems within the organization. Provides user training and assistance on a variety of routine applications. Assists with configuring, installing, ...

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