Summary / Objective

The Information Technology Specialist supports the systems and workflows that enable IntellaTriage nurses to deliver after-hours and 24x7 clinical triage services. Working directly with the Director of IT Operations, this role focuses on user access, Microsoft 365 administration, Level 1 support, and hardware logistics for a fully remote workforce.

This is an early-career opportunity for someone who is dependable, detail-oriented, and motivated to build experience in IT operations within a fast-paced healthcare environment. Success in this role is less about deep technical expertise and more about reliability, follow-through, and attention to detail.


Essential Functions

Access & Account Management

+ Process and track access requests across multiple client healthcare systems

+ Coordinate with client IT teams to obtain credentials and resolve access issues

+ Maintain accurate tracking of access statu...