Overview

We are looking for an IT Support Officer to assist in maintaining and supporting the IT infrastructure of our production units in Sialkot. This role is ideal for a recent graduate with basic IT knowledge who is eager to learn and grow in a fast-paced manufacturing environment. The candidate will work under the guidance of senior team members to ensure network uptime, troubleshoot hardware and software issues, and support production floor systems.

Key Responsibilities

• Monitor firewalls, WiFi access points, LAN, and WAN connectivity.
• Help maintain 99.9% uptime on production floor networks under supervision.
• Support basic VLAN, subnetting, and VPN configurations.
• Report ISP link issues and assist in failover testing.

Systems Administration Support

• Perform routine checks on Windows Server (Active Directory, DNS, DHCP) and Linux servers.
• Troubleshoot basic hardware and softwa...