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Information Desk Specialist - Patient Relations/info Desk

Company

Nationwide Children's Hospital

Location

å, Norway

Type

Full-time

Overview:
Schedule: Part-time, Monday-Friday (4:00 pm - 9:30 pm)
Location: Main Campus
Job Description Summary:
Greets visitors, responding to inquires or problems and directing visitors to requested locations.
**Job Description**:
Essential Functions:
- Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department.
- Provides information about the organization's services, policies, and procedures to visitors.
- Maintains and updates records of visitors, inquiries, and complaints.
- Monitors and maintains the cleanliness and organization of the information desk area.
- Collaborates with other departments to ensure accurate and up-to-date information is provided to visitors.
Education Requirement:
High school diploma, required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
**Skills**:
- Must possess general office and multitasking skills.
- Requires good listening and ...

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