Role:            Information, Advice and Guidance Advisor

Location:      Sandwell (Head Office)

Contract:      Permanent

Salary:         £24,784.50 - £25,492.36 (dependent on experience)

Hours:          Monday - Friday 9am-5pm (37.5 hours)

A specialist support organisation is seeking an Information, Advice and Guidance Advisor to join their fast-paced frontline support service supporting victims and survivors of abuse across the Black Country.

The successful candidate will provide trauma-informed first contact support, risk assessment, safety advice, and information to individuals accessing domestic abuse services, helping clients make informed decisions and access ongoing specialist support.

Key Responsibilities

Provide first contact support, advice, and guidance to victims/survivors of abuse
Complete initial risk assessments and identify safeguarding concerns
Manage referrals from individuals and partner agencies
Delive...