Job Details

Job Title: Income and Administration Officer

Contract Type: Permanent

Salary: £29,713.46 per annum

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday

Location: Arlington, London, NW1 7HE

Job Overview

Work collaboratively as part of a committed team to provide income management advice, guidance and support to customers and colleagues. The focus of this role is to support customers to sustain their tenancies, maximise the organisation’s rental income and deliver income administration across a defined number of properties.

About You

• Experience of working with vulnerable and diverse customer groups and individuals with complex needs.
• Experience of working in a customer-facing environment.
• Excellent communication skills, with the ability to provide advice, support and empathise with customers facing a range of issues.
• Be confident and ...