Responsible for handling cargo claims arising out of major incidents and from VSA partners.
Responsible for the management and administration of all claims filed Globally.
Responsible for the coordination with local front desk and guiding them with regards to claim handling.
Provide proactive, efficient, and fair but firm claims and recovery management and obtain best possible claims and recovery settlement for the Company.
Provide technical expertise and advice related to incidents, claims matter and loss prevention initiatives.
Key Responsibilities:
Handling cargo claims as per the set guidelines.
Having a customer centric approach at the same time keeping in mind the legal requirement and closing claim within legal ambit.
Establish appropriate claims handling relationship in respective management area.
Assess and document factual background of claims matters; establ...
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