About Us:

GECO Philippines , part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.

Position: Incident Manager

We're looking for a Incident Manager to lead Incident, Problem, and Change Management. If you have ITIL experience and a passion for improving services, apply now and help support our global teams!

Job Requirements & Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 3+ years of experience in IT Service Management, focusing on Incident, Problem, and Change Management.
• Strong knowledge of ITIL framework (certification is a plus).
• Excellent communication and stakeholder engagement skills.
• Experience with ITSM tools such as ServiceNow or BMC Remedy.
• Strong problem-solving, organizat...