Support the implementation of all Retail training programs and platforms (i.e Connect, Engage, Inspire (CEI), Every Moment Matters, AREA, ATTICUS, Seasonal Product Learning, etc) by in-store revision training & checking & giving feedback.
Working with store management team to analyze performance data so as to create monthly training plan to drive commercial success, primarily within learning and development.
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Support Vietnam Sales Academy to ensure best practice and compliance when delivering training initiatives at store
Supervise and support the store team to ensure all customers receive an optimal service level at all times
Plan and implement engaging and effective onboarding programs for new joiners to the business in alignment with the Store Manager and District Manager. Support on the delivery of new store openings with new teams Act as a ro...