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Implementation Manager - coach management SaaS platform

Company

Page Personnel

Location

London, United Kingdom

Type

Permanent

  • established disruptive tech business in the coach industry
  • fully remote role
  • About Our Client

    My clients is a Scandinavian tech business on a mission to disrupt and modernise the coach industry with their innovative cloud based SaaS platform. Having been a market leader in Scandinavia for a number of years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since.

    Job Description

    The Customer Success Manager will have the following key responsibilities:Implementation & System Migration

  • Lead on boarding of new customers in the UK
  • Drive structured implementation processes with clear milestones
  • Support and guide customers in migrating from legacy systems and processes (including Distinctive Systems)
  • Map existing workflows and translate them into the platform
  • Ensure successful go-live with minimal operational disrupt...
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