About the job

• You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
• You continuously keep yourself updated on the home furnishing products and in-store services and promotions to help customers make informed choices.
• Approach and listen to the customers at all time; in order to provide in-depth product knowledge.
• Understands the needs of the customer’s Life at Home and shares this knowledge with the customer and co-workers.
• Ensuring high level of customers’ satisfaction by assessing customers’ needs, providing information and assistance when required.
• You ensure the respective home furnishing business area are clean, tidy, items are on displayed, priced and fully stocked to provide an easy shopping experience for the customers.
• Actively steering top selling and prioritized products to maximize sales.
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