About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

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Key Accountabilities

Customer Service

• Ensure all customers receive an outstanding experience at every point of their journey before, during and after the test – in person.
• Build and maintain a good working relationship with internal and external stakeholders
• Provide advice relating to official IELTS preparation tools a...