Role: IBM I (AS400) Operations Specialist

Location: Pickering, ON (Canada)

Job Type: Contract to Hire

Mode of Work: Onsite (4 days on-site and 1 day remote)

Duration of the contract: 12 Months

Key Responsibilities

1. System Operations & Monitoring

Monitor consoles, system messages (QSYSOPR), and jobs to ensure stable AS400 operations

Manage job queues and scheduled jobs (via WRKJOBSCDE or Robot Scheduler)

Troubleshoot failed jobs, hung subsystems, or system anomalies

Perform scheduled system IPLs and apply proactive maintenance measures

Ensure zero unplanned downtime through early intervention

2. End User & Incident Support

Provide Level 2/3 support for AS400-related incidents escalated from helpdesk

Investigate user-reported issues (e.g., record locks, login issues, print failures)

Offer how-to assistance to departments like Accou...