IAM Service Lead
Manchester (Onsite, 5 days/week)
£70,000 - £78,000 + perm benefits
We are looking for an experienced IAM Service Lead to take ownership of an enterprise-scale Identity & Access Management service. This is a key leadership role responsible for ensuring secure, compliant, and efficient access across the organisation.
You will be accountable for the end-to-end delivery, governance, and continuous improvement of IAM services, ensuring the right individuals and systems have the appropriate access at the right time.
Key responsibilities:
Own the IAM service end-to-end (delivery, governance, performance)
Lead Service Design, TOM, and Service Transition
Oversee Joiner/Mover/Leaver (JML) processes and access governance
Act as the main contact for audits and compliance
Manage SLAs, KPIs, risks, and stakeholdersWe're looking for:
Proven IAM service ownership (not just support)
Strong governance experience across mu...