Position Overview

DePuy Synthes is recruiting for a Credit Management Senior Analyst located in Taguig City, Philippines.

Responsibilities

• Manage customer collections and open receivables through proactive follow‑ups, customer engagement, negotiation, and dispute resolution techniques.
• Drive desired customer payment behavior to maximize cash flow and improve Days Sales Outstanding (DSO).
• Monitor collection performance and KPIs against Service Level Agreements (SLAs).
• Perform AR forecasting, trend analysis, and root cause analysis on payment behavior.
• Manage Sales Order Releasing activities within defined authority limits.
• Manage reconciliation, invoice collections, and timely resolution of customer open receivables, including investigation and analysis of disputes and deductions.
• Build and maintain strong relationships with customers and internal partners to deliver high‑quality customer service. ...