Key Responsibilities:
Customer Service:
Greet and seat guests. Address inquiries and complaints. Provide menu recommendations.
Supervision and Training:
Oversee waitstaff performance. Train new and existing staff.
Order Taking and Serving:
Take and relay orders. Ensure timely and correct delivery of food and drinks.
Table Management:
Manage reservations and seating. Oversee table setup and turnover.
Coordination with Kitchen and Bar:
Communicate with kitchen and bar for smooth service. Resolve order issues.
Quality Control:
Ensure food and beverage quality. Monitor presentation and taste.
Inventory and Supplies:
Monitor and request dining room supplies.
Safety and Sanitation:
Ensure health and safety compliance. Maintain cleanliness and hygiene.
Administrative Duties:
Handle billing and transactions. Maintain reservation records.
Event Coordination:
Assist in organizing events and private parties.