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Hybrid Technical Support Engineer - AI & Web

Company

Optix

Location

vancouver, Canada

Type

Full-time

A leading flex space automation software company is seeking a Support Engineer to empower clients by resolving technical issues via chat and phone. The role combines technical expertise with client interaction, offering a hybrid work setting in Vancouver. Responsibilities include troubleshooting complex problems, training the AI chatbot, and ensuring a seamless user experience. The ideal candidate has strong communication skills and technical support experience in web development technologies. Competitive benefits and a supportive team culture are provided.
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