A management consultancy firm is seeking a Service Desk Manager in Makati. This hands-on role requires managing a diverse team and ensuring the performance of client applications. The ideal candidate has over 6 years in IT, preferably in Helpdesk, along with leadership and analytical skills. Responsibilities include team management, incident oversight, and developing user experience solutions. Candidates with ITIL knowledge and proficiency in tools like Microsoft Active Directory and M365 are encouraged to apply.
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