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Hybrid SaaS Customer Support Specialist: Path to CSM

Company

TEEMA Solutions Group

Location

richmond, New-Zealand

Type

Full-time

TEEMA Solutions Group is seeking a Customer Support Specialist based in Richmond, New Zealand. This hybrid role focuses on managing inbound customer support and collaborating with the Product team to enhance customer satisfaction.

The ideal candidate is an excellent communicator and is tech-savvy, thriving in a fast-paced SaaS environment. Responsibilities include troubleshooting customer issues and improving support processes. Join us to help co-create exceptional customer experiences!

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