Hybrid Role - Spanish Client Technical Support

Company

Interactive Brokers

Location

Dublin, Ireland

Type

Full-time

Responsibilities
 : Providing support to clients through phone, chats, and tickets
Technical and functional support for the Interactive Brokers’ platforms
Desktop applications (Windows, macOS, and Linux)
Mobile applications (Android and iOS)
Troubleshooting and support for Interactive Brokers’ web-based offerings
Problem management with a focus on wide-scale technical issues
Requirements:
Bachelor’s degree, preferred if in a technical field
Two-plus years in client facing support role
Two-plus years’ experience working with Windows, and Mac, software support, connectivity support
Excellent verbal and written communication skills and the ability to work effectively in a team environment
Experience working with support ticketing systems
Adaptable to a constantly changing technical environment
Initiative and desire to learn new skills/technologies and remain up to dat...
        

★ SearchEuropeanJobs.com

Hybrid Role - Spanish Client Technical Support

★ Ready to Start Your European Career?