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Hybrid L3 Product Support Specialist for Enterprise SaaS

Company

BOARD Deutschland GmbH

Location

madrid, Spain

Type

Full-time

BOARD Deutschland GmbH in Madrid is seeking a highly analytical Product Support Specialist (L3 Analyst) to investigate technical issues and support users of the Board Platform. You will engage directly with customers, work on complex problems, and collaborate with various teams to ensure success. Ideal candidates will have a degree in Management Information Systems or a related field, experience in customer support, and strong communication skills. This role offers a hybrid working schedule, fostering a healthy work-life balance.
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