IMMEDIATE OPENING FOR CALL CENTER REPRESENTATIVE $20/HR
HYBRID SCHEUDLE OFFERED
LONG TERM JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT
ALBANY, NY
$20/HR
MONDAY - FRIDAY 9AM-6PM
Qualifications:
+ 2 years call center experience
+ Microsoft Office proficient
+ Excellent communication skills
We are contracted with the Department of Health, fielding calls from all Medicaid Providers within the state of NY. We handle an inquiries when it comes to enrollment into the Medicaid system or billing inquires for the providers.
Responsibilities:
- This customer service position will respond to provider inquiries that have been directed to the CSC Call center. Designated call center staff will be available to offer telephone assistance to providers in their use of online business applications that support claims, eligibility, web enabled self services and technical related inquires.
- Position requires the recording, tracking and monitori...