Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a remote HR People Services Specialist to join our team!
Work Schedule M-F 8:00 a.m. – 5:00 p.m. Pacific Time
**Job Responsibilities:**
+ Resolves complex HR inquiries from employees through case management, telephony, chat and appointment bookings
+ Ensures timely and high-quality service delivery, meeting performance and quality Service Level Agreements (SLAs)
+ Drives completion of complex, time-sensitive activities to meet deadlines
+ Provides policy guidance and advanced assistance on HR process navigation for employees
+ Is subject matter expert (SME) and partners with COEs and Stakeholders on knowledge transfer and process optimization projects to improve employee experience