HR Operations Manager Department Human Resources / Operations Manager Reports To Head of Human Resources / Director Job Summary We are seeking a highly organized and proactive HROperations Manager to oversee workforce operations within our courier andlogistics business. This role is responsible for managing operational manpower,rider and driver welfare, KPI monitoring, payroll coordination, overtimemanagement, incentive allocation, performance tracking, and operational riskmanagement. The ideal candidate must be capable of leading a team,handling fast-paced operational challenges, and working closely with bothOperations and HR departments to ensure workforce efficiency, compliance, andemployee satisfaction. Key Responsibilities 1. Manpower Planning & Workforce Management Manage daily operational manpower requirements for riders, drivers, dispatch teams, and supporting operational staff. Ensure sufficient staffing levels to meet operational demands and delivery targets. Coordinate shift...