ESSENTIAL FUNCTIONS: include, but are not necessarily limited to:
- Interview residents and applicants to obtain and verify all income and family composition to establish initial and continued eligibility of applicants and participants for HCV/Section 8 Programs.
- Timely complete all required certifications timely, in accordance to agency policies, procedures and federal regulations.
- Process reported changes of applicant and participating families utilizing CMHA’s software system.
- Calculate monthly payments for housing assistance payment, tenant rent to owner and utilities.
- Perform walk in duty to provide assistance to clients.
- Generate appointments, terminations, addendum notifications and various correspondence, forms and letters from CMHA’s software system for participants, owners, applicants and others in accordance with program rules.
- Develop positive professional relationships with applicants, partici...