Housing Officer

We are seeking an experienced Housing Officer to deliver a professional, customer-focused housing management service across a designated locality. This role is ideal for someone with strong tenancy and neighbourhood management experience who is passionate about creating safe, sustainable communities

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Key Responsibilitie

• s:Manage a varied caseload including anti-social behaviour (ASB), tenancy breaches, neighbourhood disputes, safeguarding concerns, fraud investigations, and tenancy change
• s.Build positive relationships with residents, local authorities, partner agencies, and community stakeholder
• s.Carry out neighbourhood inspections and estate management activities to maintain safe, clean, and welcoming communitie
• s.Deliver excellent customer service and resolve issues promptly and effectivel
• y.Ensure compliance with housing legislation, policies, procedures,...