Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents.
Responsibilities:
Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately.
Take ownership of your work and support residents to deliver a quality service
You will influence others and advocate effectively for your residents to get the job
done.
You will be connected to tenants – in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives.
Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner.
Look for opportunities to continually improve the ser...