Looking to join an award-winning organisation where you can make a real difference to people’s lives? This is an excellent opportunity to put your housing experience to use within a community-focused organisation

In the Housing Officer role, you will:

Manage a varied caseload of tenancy matters, including tenancy queries, complaints, rent arrears, and anti-social behaviour cases
Build strong relationships with tenants through regular community engagement, identifying support needs and signposting to relevant services

Work collaboratively with internal teams, partner agencies, and local stakeholders to deliver positive outcomes for tenants and communities

Monitor and maintain accurate tenancy records, using ICT systems to support an efficient and proactive housing management service

Promote sustainable tenancies, safe communities, and continuous service improvements through tenant feedback and partnership working
To be successful in the Ho...