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Housekeeping Supervisor

Company

Hyatt Corporation

Location

Metairie, United States

Type

Full-time

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, scheduling, payroll, ordering, taking inventory and general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.


  • Oversee staff on a daily basis

  • Coordinate room cleaning

  • Train housekeepers on cleaning and maintenance tasks

  • Check rooms and common areas, including stairways and lounge areas, for cleanliness

  • Schedule shifts and arrange for replacements in cases of absence

  • Establish and educate staff on cleanliness, tidiness and hygiene standards

  • Motivate team members and resolve any issues that occur on the job

  • Respond to customer complaints and special requests

  • Monitor an...
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