Job Summary

Assist the General Manager in the supervision of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.



Responsibilities 

• Schedules room cleaning assignments to ensure proper coverage.


• Trains employees and ensures they have the tools and equipment needed to effectively carry out their respective job duties.  


• Monitors job performance and makes appropriate recommendations for disciplinary action when needed.  


• Inspects all assigned rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. 


• Advises employees of deficiencies and instructs on correct 


• Responds to guest complaints and special requests ensurin...