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Housekeeping Assistant

Company

Château de Mercuès

Location

Inverness, United Kingdom

Type

Full-time

Job Description

Responsible To:

Senior Housekeeping Team / Assistant Head Housekeeper

Purpose of the Role

To support the housekeeping team in delivering a five-star standard of cleanliness and presentation, ensuring all guest rooms and public areas exceed expectations and contribute to memorable guest experiences.

Key Responsibilities

Guest Experience & Quality

  • Prepare guest bedrooms and public areas to Forbes 5 standard
  • Deliver turndown service to a +1 standard
  • Support guest laundry services to a high-quality standard
  • Respond to guest requests promptly, with a genuine sense of interest
  • Report maintenance issues or quality concerns

    • Team Support

  • Work collaboratively with the team to maintain a positive and productive environment
  • Support colleagues during busy periods
  • Assist with cleaning and maintaining team areas and accommo...

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