Job Description

• Provide a warm, memorable and personalised welcome to all guests at the hotel.
• Anticipate guest needs and action any requests.
• Answer incoming telephone calls.
• Handle all reservations for accommodation and restaurants in a professional manner.
• Prepare guest accounts accurately, prior to departure. 
• Always adhere to our Front of House customer care policy.
• Maintain a high level of guest satisfaction.

Qualifications

• Must hold a valid Right to Work in the UK
• Smart personal presentation and polite and friendly manner
• Passionate about delivering the highest standards of customer care
• Previous experience as an Hotel Receptionist desirable but not essential

Additional Information

Old Thorns Company Benefits

• Countryside setting
• A large variety of Learning & Development ...