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Hotel Guest Service Manager

Company

Kinseth Hospitality Companies

Location

Cheyenne, United States

Type

Full-time

Are you a passionate hospitality professional with strong leadership skills and a commitment to exceptional guest service? Our beautiful hotel is seeking a dedicated Assistant General Manager to join our team!

Position Overview:

The Assistant General Manager (AGM) plays a key leadership role in supporting daily hotel operations, ensuring outstanding guest experiences, and driving team performance. This is an exciting opportunity for someone who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:


+ Assist in overseeing all hotel operations and departments

+ Deliver exceptional guest service and resolve guest concerns professionally

+ Support, train, and motivate team members

+ Ensure compliance with brand standards and company policies

+ Help manage scheduling, inventory, and daily reporting

+ Step in as Manager on Duty as needed


Requirements:


+ Must be availab...

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