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Hotel Front Office Assistant Manager

Company

Potawatomi Casino Hotel

Location

milwaukee, United-States

Type

Full-time

Pay based on experience | Requires flexibility to work various shifts

In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our hotel guests are happy with their stay? As the Hotel Front Office Assistant Manager, you will assist in the management of the team that provide the initial service to our guests by overseeing approximately 20 team members including Front Desk Agents and Supervisors, Group Room Coordinator and Concierge. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.


Principal Duties and Responsibilities (*Essential Functions)

  1. *Oversee the front desk, concierge, and group room services and staff to ensure all hotel guests are greeted, reg...

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