Hotel Front Desk

**Q Casino + Resort**

1 Positions

ID: b0abf86bc028f5f8d0f9

Posted On 05/18/2026

Refreshed On 06/24/2026

**Job Overview**

**THE KEY HOTEL**
**HILTON GARDEN INN DUBUQUE**
**Q CASINO + RESORT**

**Front Desk**

**BASIC FUNCTION**

The Hotel Front Desk Agent will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout.

**ORGANIZATIONAL RELATIONSHIPS**

Reports to: Assistant Hotel Operations Manager

**RESPONSIBILITIES**

+ Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
+ Warmly and professionally welcome all guests.
+ Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.
+ Treats requests with professionalism, tac...