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Hotel Front Desk Agent

Company

Hampton Inn Marietta

Location

Marietta, United States

Type

Part-Time

Job Summary:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests.
The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.


Compensation: $14 - $17 


Key Responsibilities:



  • Check guests in and out by confirming reservations, assigning rooms, and issuing keys.

  • Handle guest requests and complaints promptly and professionally.

  • Manage cash drawer and process payments (room charges, cash, debit, or credit).

  • Keep the front desk area and lobby clean and organized.

  • Coordinate with housekeeping to ensure room readiness for guests.

  • Provide guests with directions and information about the property and local attractions.

  • Answer guest calls, messages, and process requests or concerns.

  • Run daily reports and ensure the a...

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