A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit, and later giving them a warm send off. The host also strives to provide the highest degree of guest satisfaction.

What will I be doing

As a Hostess you are responsible for serving guests in a friendly, timely and efficient manner to deliver an excellent Guest and Member experience. You will also need extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assist callers courteously and promptly, taking messages as necessary that are legible and accurate, passing the...