**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Join us as an IL IS Service Delivery Manager and play a key role in ensuring high customer satisfaction across global IT support services. You will oversee support operations for 40+ customers, manage service quality against SLAs, and act as a central escalation point collaborating closely with international teams to deliver reliable, end-to-end supply chain solutions.

**How you create impact**

• Escalation point for Quality/Process Issues
• Addressing identified Issues to the IL IS Support Or...