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Hospitality Supervisor - William F. Bolger Center

Company

ARAMARK

Location

Potomac, United States

Type

Full-time

**Job Description**

The Front Desk Supervisor plays a critical role in supporting daily front desk operations while serving as a hands?on leader and primary resource for Guest Services Agents. This position supports the Front Desk Manager by ensuring consistent service standards, smooth shift operations, and timely resolution of guest concerns.

As a visible leadership presence, the Front Desk Supervisor bridges the gap between front?line staff and management, providing real?time coaching, guidance, and decision?making during assigned shifts. This role is essential in shaping the guest experience, maintaining operational efficiency, and fostering a positive, accountable team environment. The Front Desk Supervisor helps set the tone for professionalism, service excellence, and teamwork while ensuring policies, procedures, and expectations are consistently upheld.

**Position Overview**
We are seeking a Front Desk Supervisor to support daily front desk operati...

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