Hospitality & Client Experience Manager

Salary: £30,000 - £40,000 + bonuses

We are partnering with a highly respected luxury brand to appoint a Hospitality & Client Experience Manager within their signature location.

This is a rare opportunity to take ownership of the client experience journey in an environment defined by craftsmanship, discretion, and exceptional standards - while building a long-term career within a prestigious luxury business.

The Opportunity

This role sits at the heart of the client journey.

You will shape how clients are welcomed, hosted, and remembered - ensuring every interaction feels seamless, personal, and aligned with a truly high-end environment.

Working closely with internal teams across marketing, client services and post-sale support, you will play a key role in ensuring a consistent and elevated experience across all touchpoints.

This position also offers exposure to wider business operatio...