Hiring for US Healthcare Medical Billing AR Quality _Chennai
Location : Chennai
Shift - US Shift
Designation - Senior Team Lead Quality & Associate Manager Quality
Experience (Team Lead): 5 to 8
Experience (Associate Manager) - 8 to 14 Year
RESPONSIBILITIES :
Manage day-to-day Quality operations and directs the team responsible for Quality control activities
Team Handling experience is mandatory
Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add’s and customer satisfaction
Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
Establish and maintain effective work procedures
Review and ensure process follow internal policy requirements and external regulations.
Coordinate, participate, and/or manage multiple projects assigned by senior management...